How To Recognize A Bad Water Restoration Company

By | October 8, 2013

You need to recognize a bad water restoration company because delaying the restoration process can only bring more problems to your home.

Yes, there are many water restoration companies out there, but the unfortunate thing is the water restoration service industry is unregulated, so you might end up with a bad experience. Before hiring a contractor, here are a few pointers for you.

Hotline answering services

A certified water restoration contractor answers to the hotline whatever time or whatever day it is. You need to be able to talk to a customer service representative so he can send a response unit that same day. If a voicemail answers you and tells you that they will contact you the next day, you have to hang up because it’s a sign that it’s a bad water damage restoration company.

All-day, all-night services

You know you are working with a great water restoration contractor if the company is able to send a trained technician to your home even at the wee hours of morning. Upon arriving a qualified contractor should be able to determine the root cause of the water damage and offer ‘first aid’ solutions to the problems. It’s important to know how to recognize a bad water restoration company because you don’t have to hire companies who fail to send first responders to the scene.


Although the water restoration industry is regulated, several governing bodies have been developed in order to weed out the bad companies from the good ones. Ask the contractor if they have been certified by the Restoration Industry Association or the Clean Trust. If your company has these certifications, then you can be rest assured that the personnel are properly educated and trained, and they are able to provide the newest services that can tackle your water damage problems.

100% Satisfaction Guaranteed

You need to determine how to recognize a bad water restoration company because chances are these scrupulous contractors cannot stand by their work. But if you have hired a certified and notable company, the personnel will tell you that you won’t have any problems in the near future. Apart from the response time and certification, the most important thing that a water restoration company can do for you is to do the job right on time, the first time!

Sadly, there are some water restoration companies that promise to offer great services but end up doing half the intended work. So before you hire a contractor, you need to know how to recognize a bad water restoration company. This is important so you won’t end up dealing with their sub-par services and suffering from more water damage than the first instance.