Checklist For Choosing

By | January 8, 2013

A Qualified Restoration Contractor

Before you hire a contractor, you need to see the checklist for choosing a qualified restoration contractor and be scrupulous in choosing. Rules of water damage dictate that you should contact a water damage company at the first sight of water infiltration or pipe burst. Here is a checklist so you can end up with a certified and qualified restoration contractor:

Response to emergencies

A qualified restoration company should have a live in-house hotline which can cater to calls 24 hours a day, 7 days a week. Apart from immediately answering your calls, a great restoration company should visit the site within one hour that you have contacted them. You know you have ticked the checklist for choosing a qualified restoration contractor well if you have picked a company with hundreds of locations nationwide, thousands of emergency response cars, and a handful of special units equipped for natural disasters.

Services offered

A legal and certified water damage contractor should offer free on-site quotations and estimates. They should be in charge of direct insurance billing as well. Apart from being able to pay for your deductible, you know you have hired a great company if they can guarantee you 100% satisfaction for their services.

Company employees

The employees and staff members that it employs make a water damage company exceptional. The most important thing in a checklist for choosing a qualified restoration contractor is determining if it has a large number of full-time staff, which such as trained technicians, tradesmen, project supervisors, and emergency-response personnel.

At the same time, you need to know if the company conducts pre-employment background checks, driving record checks, and annual drug testing to their employees.


Another thing that defines a great water damage company is the technology and equipment it possesses. You know you have chosen the perfect contractor for your home if the company boasts of modern drying equipment, equipment location and tracking systems, estimating software with insurance linkages, high-tech employee communication gear, and bailment coverage for your items under their care.


Insurance is important when checking your checklist for choosing a qualified restoration contractor. A good company should have pollution liability, commercial automobile and general liability insurance.


A contractor certified by the Clean Trust is one thing, but it won’t hurt if the company you are going to hire has additional certifications such as those awarded by the Indoor Air Quality Association, Society of Cleaning and Restoration Technicians, and the Restoration Industry Association.

Remember to make use of this checklist for choosing a qualified restoration contractor so you can be rest assured that you are putting your house in good hands.